I am very disappointed in your company. I have been a loyal customer for over three years, never being late on a payment and you raise my rent every few months, no one can afford this. You asked if I wanted a lower cost unit, yes I do and I will find a lower cost unit with another storage company. BUYER BEWARE! Your rent goes up quarterly. A lot! I started at 169, I am now paying 395 and no one will talk to you, just the property manager who cannot do anything. The elevators go out regularly, there are new rules on how to enter and exit every time I go there…. I had to let someone out last time. It is TERRIBLE!