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Anonymous
For 3 days during peak move in/out time (end of month and 1st of the month, no onsite agent available and no way to get a question answered; the app does have a live chat, but the responses are general, rather than specific to my needs. For the cost of the rental, one which expect SOME customer service.
6 months ago
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Public Storage has a 3.5 average rating from 426 reviews

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