I am very unhappy with Public Storage. I reserved a unit and when I went to finish the process it wasn't available anymore. I called the first time and no answer and had left a message and never got a call back. I called the second time and I talk to a person, he reply some units would be come available over the weekend and he would call me so I can finish my process to get the unit I need. It's been 6 days now and no one has called me back. It is a very inconvenient and frustrating situation for just to get a rental storage. I hope this helps for anyone who needs a rental storage unit because it's going to be very unpleasant to get a hold of someone.