I’ve been a loyal customer of Publix for quite some time, but I feel compelled to share my disappointment regarding a recent policy change. They have decided to charge over $1 per pound for cutting up chicken into small pieces—something that has always been a complimentary service at their competitor. This new fee feels unnecessary and frustrating, especially considering that Publix Supermarket is already known for its higher prices across the board. Adding an additional cost for a service that used to be free makes shopping here less appealing. Many customers rely on this service, especially when purchasing larger quantities of meat, and this change just adds to the overall expense of shopping at Publix. It’s disheartening to see a supermarket prioritize profit over customer satisfaction. I hope they reconsider this decision, as it may drive loyal shoppers like me to seek alternatives where we can find better value and service.