AFI Cotroceni Pull & Bear salesman at cash register. Claiming that he fears his bosses, doesn't support a lady to remove the paper label from a t-shirt after she paid it. He claims: "the shop policy doesn't allow" Pull & Bear managers: helping your customers is not allowed - why? What kind of customer support are you providing? Do you support only money withdrawal? What are your employees trained to fear of at such intensity that they refuse to help a lady to remove a label on her acquired product? What does this say about your values, company statements and about yourself? Customer care or money care?