Our original date to close was told to us at the time we put our deposit down and was supposed to be after November. In July we were told it will be in September. We did our walk through and noted lots of items that needed repair and they had a week to fix them. We got our keys a week later and moved in at 5 pm. There was trash in our yard, water bottles soda cans food wrappers and even chicken bones from workers just left on our property. The yard had lots of nails and our floors, widows and counters were filthy. We started cleaning when we should have been moving.
I reported this to Pulte and was told they only do a construction clean. The quality of work is so poor. The workers take no pride in building these homes. We were rushed into moving into a home and you can see the finish of this home was rushed. Paint was all over tiles, holes in the grout, the grout color is not the same as we ordered, insulation stuck on the baseboards painted. Our a/c was not working right, mirrors are scratched, paint runs all over the walls, cabinets were chipped and paint all over them. Our lights flicker constantly and now we are getting little shocks at times when we touch the light switches. We have been in the house for 7 weeks and still have multiple issues. We have called supervisors and they just don’t care! Everyday we find more issues and now we are told there is only a 30 days to report home issues but each day we find something new and Pulte is rude when you call to report anything. These homes look beautiful but are poor quality and poor customer service from the builder. I would never recommend this builder.
4 years ago
Pulte Homes has a
1.1
average rating
from
166
reviews
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