If Pulte can’t control or buy the reviews, you will see consistent poor reviews that reflect my experience with them. If nothing goes wrong, everything is wonderful but the real test is how a company handles problems. It appears there is a slush fund for each house and once that’s up, they will do nothing more, even if it is their responsibility. They lied to me and tricked me into quietly waiting for them to make the repairs. When the warranty ran out, they weren’t aware of the repair as there was no ‘record’. When your lists and communication are with the warranty rep and they lose the paperwork , little can be done especially when the warranty rep ‘forgets’ or left the company. They market themselves through BAGI but they don’t follow the standards and BAGI won’t enforce them. They told me to work with one of their vendors on a thermal problem and when the vendor eventually determined it’s Pulte, it’s out of warranty and Pulte has no record of the problem. Pulte sells defective upgrades and will not stand behind it. The repairs may look terrible because they have no obligation to return it to the way it looked when you paid dearly for the upgrade. Pulte Refused to add a roof vent and insulation because the thermal test done by their vendor shows a 10 degree difference. This could explain why our “energy efficient” home has a 400 electric bill with a thermostat set at 74. Oddly, my friend has a bigger home, older home, larger family, keeps her thermostat at 69 and 70, leaves all her lights on all day ….and never has had a 400 bill. Because I had their vendor ‘correcting ‘ the temp problems for two years as instructed….pulte has no obligation to fix because the warranty is out. Pulte is responsible for the problem but won’t fix it. There are many other similar problems like this. I’ve even heard they told a customer she had too many problems with her house and it would cost them too much money to fix! Not surprised. I’m having the same experience. This is so sleazy and yet Pulte continues to cheat their customers out of their warranties. Buyer beware.