If I could give less than one star trust me I would. I love my neighborhood but would I ever buy a pulte home again…NO! Let’s just start off with the craftsmanship is not that great. We have had problems with getting things fixed since before we moved in. A lot of the trades people just don’t show up to fix stuff. Lane was our main guy and I have to say at first he was great and on top of things. But people don’t show up and you have to play with emails back and fourth and eventually he just stopped responding to me. Called the customer care line and that apparently gets you no where too. I asked numerous times to talk to lanes boss and they flat out told me no. So my year walk through comes around and Ana contacts and I’m like finally maybe I can get these things fixed. Well boy was I wrong, they didn’t even want to touch my grout issues because “it had been to long”. The only reason why it had been too long was because lane dropped the ball and stopped responding to me and I couldn’t get anywhere on the customer care line. So I’m like here we go again more run around from pulte. Ana even said to me at one point “I was the only customer with issues” with a snooty voice. Like really I’ve seen our Facebook group and I know that I’m not the only one and how rude and unprofessional for her to say that to me. So I decide I’m filing an roc complaint because I’m not playing anymore. I’ve had to chase these people for a year and a half to not fix stuff and I’m just sick of it. The reason why I wanted to leave this review was because today was my roc inspection and 2 pulte representatives came too and just gave me the worst feelings. Ana was one and some other head guy, I’m not even sure what his name was. I didn’t get a hey so sorry this is happening, let’s try to make this right so we can all be happy, nothing. They wouldn’t even make eye contact with me. The roc guy was nice and said goodbye when he left but these two were obviously too good to even say anything to me, because I’m a customer with issues. Like I’m spending hundreds of thousands of dollars here and this is how you treat customers. Oh heck no. Never again. I don’t care if the home of my dreams in the future is a pulte home I would never ever buy from them again and I highly recommend the same to anyone looking.