We own a 4 yea old 904K Pulte Home in the Seattle area and from the first year the pipes on the ground floor (3 story home) freeze in the winter (which are super mild - rarely below freezing for more than a few days). The pipes are in un insultated crawl space under the house, between the floors and in the garage. 2) We also can't keep that bedroom , office, hall, bathroom warm enough to be useable. Unlike the rest of the house it has wall mounted baseboard heaters that run 24/7 when it is below 40 and never heat the rooms up past 65 but the room also doesn't go below freezing. The customer service and warranty are a joke - staff changes 2x a year. They claim to not have any record. Have never repaired anything. BTW can't submit review if I add a picture