I have used Purple Parking before, and not had any issues but this time I used the service at the Cambridge Hotel instead. Absolutely diabolical. I don't recommend it at all. Got to the hotel and check in was easy enough, but then they put us into a room a long walk away which wasn't even cleaned. So I then had to walk all the way back to get the room changed. Swapped the rooms then had to walk all the way back again to take the unclean room key back. Bed was hard, shower was cold and useless. No curtains of any type either. The transfer itself was great, no problems. On the way back, transfer was also no problem. Collected my car, though the car park was absolutely rammed, there was cars nose to tail parked on the grass etc. I didn't check it over well enough as I then broke down 5 miles down the road due to the hotel driver having forced the car moving when caliper had seized in moist weather, which damaged the brake friction material. Would not use again