As part of the booking process you need to provide the vehicle registration number which confirms the vehicle make and model.
No where is it made clear that larger vehicles like pickups will cost more. My booking cost £38.
When I parked I was approached by a member of staff informing me that my vehicle is too big and it needs to be moved by them at an additional cost of £20-odd, to another area, a few meters away. The additional cost for 5 days was a whopping £150 extra! Almost 5x the original cost. The vehicle is not 5x larger than a small car! At this point there is no option but to pay or miss a flight.
When I returned to collect my vehicle it was parked in the same fkn parking area that I was initially forced to leave!
Contacting their customer help was also pointless.
Absolute thieves.
6 days ago
Purple Parking has a
4.5
average rating
from
814
reviews
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