Booked Purple Parking Meet & Greet at Heathrow. Came back from holiday in January to find clutch and flywheel were shattered - were eventually taken to the car park (ie. pot holed and muddy field). Apparently we must have done this damage before we handed over the car (different to what our garage thought had happened). Trying to discuss this with the parent company (Holiday Extras) who we booked it through was pointless - firstly Purple Parking told us (via Holiday Extras) it happened as they drove our car onto the car park (so we assumed it was at start of our holiday), then the last correspondence stated it was when they drove it into the car park the day of our return (so where had it been for 2 weeks?). We also found the car unlocked. Recently returned from another holiday - this time we booked a taxi to take us to and from the airport - less stress and a lot less cost!! Just remember, the customer has no rights!