I would never use this company to either buy or sell a property. I tried to buy a property in West Oxfordshire. I put in an offer which was acknowledged by email but was not told whether it was accepted by the vendor. 'Normal' estate agents will usually send out a letter with the offer. I tried to chase up by email but was sent a stock letter asking whether I wanted to sell my property! The person I had to deal with for this area was very 'cocky' and was not interested in discussing the sale. Best to avoid this company at all costs. Yes, its cheap, but the service is poor.