If you are a property owner looking to rent out your property - please - DON'T use Purple Bricks as Agents. I answered an advertisement to rent a small bungalow in a village near my home town. I was quite keen on this property from what I knew of it, and for a landlord I'm a good risk. (I'm a single, older, retired, professional woman, no pets, non smoker, a good income and consequently a good credit rating. I also have excellent references.) I wanted to view the property so I telephoned them. Viewings could only be arranged online, so I attempted to do so. It was an absolute nightmare trying to book a viewing online, glitches with the site etc. so in desperation I had to telephone again. Success, viewing arranged, a half hour appointment given to view and ask any questions. Glitches with the site were also corrected. Then some time later (remember, I already had a viewing from 12.20 - 13.00 booked), I received an abrupt text from someone asking me all sorts of rather personal and financial information which I understandably was reluctant to answer by text!!! Another text arrived which told me I could only have a 10 MINUTE (12.40 - 12.50) appointment and the agent would not be there, only the current resident of the property! I politely declined to keep the appointment, as I wasn't going to drive for forty-five minutes to be rushed around a property in 10 minutes with no opportunity to ask any questions!! Goodness knows what happened to the half hour viewing with a representative which I had already booked? Perhaps they just couldn't be bothered? That's certainly the impression I got. The whole of the manner in which this business was conducted was abrupt, rude and with a complete disinterest from the young men who either spoke to me or texted. Their site didn't even function properly initially. If any of you are seeking to let a property, please, PLEASE, don't use Purple Bricks. as Agents. They're completely disinterested and seem to employ only anti-social, ill-mannered employees. In the future, I certainly won't be making application to rent from any landlord who uses Purple Bricks. I do intend to make a formal complaint to them about their appalling attitude.