I purchased a house through PB. The agent lied about various things around the house. She told me that a music system was included in the sale when in fact it wasn't, she told me that the sellers were leaving the fridge behind, they weren't, she told me that the owners parked their campervan down the side of the house when you could clearly see that that was impossible because the gate "that they parked behind" was only a small opening gate. These were not things that would have stopped me from purchasing the property but still wrong that i was mislead. The agent was also very pushy telling me I needed to be quick and trying hard to get me to put in an offer this is not something that should be rushed in my eyes, buying a house is not something that you rush into and I did not play up to this. On completion there was no word on how I would be handed the keys and when I contacted the agent about this she wasn't in the slightest bit bothered about how I would get the keys and told me to sort it with the seller. I would not trust PB to sell my property and did not use them my self to sell the property that I moved out of. I would not recommend.
3 years ago
Purplebricks has a
1.3
average rating
from
569
reviews
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