Idiotic people, rubbish service. We liked one of the property they advertised and we made an offer. Initially owner went with someone else. We forgot about property. Property came back into market, we offered higher price. 2 different agents from purple bricks starting chasing us for all documents. fair enough. They said they'll update us on the same day as owner is in rush to make decision. We waited for 4 days. Surprise, we noticed property has been sold to someone else. And these idiotic people from PurpleBricks didn't decide to negotiate or inform us whatsoever. So, we kept waiting for an update, Owner lost more money and we had to deal with these utterly idiot people named Caroline and Jason Vimpany. I was gonna give them a try for my own propery, but now I am gonna stay far far far away from them. NEVER USE THEM