I moved out of the rental property 4 weeks ago and have still not received my deposit back despite countless emails and attempted calls and no reason being provided. My property manager Jessica Walker ignores every call and the only time she replies to an email is to say, "The landlady wants to make a claim from the deposit but I don't know the cost yet". She provides absolutely no reasons despite me asking over and over again. She even sent me an email with photos dated 6 months BEFORE I moved in asking where these items were. A real shady, backhand tactic that Purplebricks clearly use to try and scaremonger. 4 weeks down the line and we are still no further forward even though I have attempted to reach out to the landlady Giada Schioppa & landlord Andrea Zecchino to get this resolved. All rent payments were made on time each month and the apartment was left spotless. This is causing no end of stress, frustration and anger.