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Liam
I moved out my apartment on 30th September (5 weeks ago) and have still not received my deposit back. Purplebricks are currently in breach of contract. They have never provided me a reason as to why the deposit has not been returned even though they legally have to do so within 30 days. I have sent multiple emails to various contacts and tried calling plenty of times - all of which are ignored and never returned. My initial property manager Jessica Walker has gone MIA and her sidekick Roberta Notarbartolo has ignored my calls and emails all week. 4 weeks after moving out, they sent me photos from 2019 asking where items were - this was 6 months prior to me moving in so when I explained that, they then tried to find another reason to withhold my deposit illegally. They then advised that the landlady wanted to send a different contractor in to have another look at the property “as things might have been missed” (after the current tenants had lived there for a month). What a load of nonsense. Purplebricks hired their own independent checkout agent initially (5 weeks ago), we all received the same report a few days later and just because the landlady Giada Schioppa is a fraud, I still have not received my deposit back. I should add that the new tenants who moved in, paid 10% over the asking price and paid 12 months cash up front which makes this all the more baffling. 5 weeks after moving out, this saga is no further forward and there has been absolutely no reason or cost given to me as to why my deposit has not been returned and those cowboys are withholding £1000 without reason. They are an absolute disgrace.
3 years ago
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Purplebricks has a 1.3 average rating from 569 reviews

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