I f I could give them 0, I would. Local agent taking total control of the App, deleting negative comments about Purple bricks from a viewer or cancelling appointments unilaterally. Wrong photos on the site for about a month and their local agent lied about it, blaming the photographer. Viewers left stranded with me for over an hour. Customer service contradicting themselves about the use of social media by the local agent to get my personal information. A shambles and just achieved two viewings in 3 months, both botched. Refusal to activate any refund. Stay well clear of them!