Avoid Purplebricks like a plague. There is no negative rating. I would not hesitate to give them that. Worst online estate agents I have ever come across. I have had several bad experiences with them to consolidate my belief that they are at the top from rock bottom. Just now my viewing for a property in Liverpool had to be cancelled the 2nd time as Carol the estate agent who was supposed to do the viewing failed to show up. This viewing was originally booked for the last weekend which Purple bricks rescheduled without giving any reason and now she decided not to show up.