My mother died I wasn't in the right head space to sell the house at this point. I engaged with Purple bricks to sell the property. The sales lady who came to see me reassured me its no sale no fee etc She would do everything sit back mourn in peace and let me sort things. She also boasted about me being only one of 30 clients as they like the personal touch. They told me there would be Great communication etc etc. Non of this happened so I stopped the service. 1 year later they send me the full bill for the house sale claiming I should have read the small print. They told me lies that I deferred the sale and turned down a offer to which is why I owe them the money. I Never had a offer nor communicated to. They to top it off they didn't return my house keys so i had to change the front door! Apparently that's my fault as well.