24 weeks after we made an offer on a house and we are not even close to exchanging, their solicitors sent a contract with the WRONG purchase price and cannot be contacted for months on end every time. We keep being promised that the solicitor has been made aware of our complaints but nothing ever happens, we are ready, the sellers are ready to move and the solicitors used by Purple Bricks have a different excuse every day for not being in the office. Still waiting on them to pass on our enquiries to the seller since November, how long does it take to send an email?! 24 weeks according to purple bricks who answered my complaint saying that we were being impatient and that it is normal for a sale to take 16 weeks...at 24 weeks they are still not taking us seriously. Avoid this company like the plague they are ruining my life