I am renting a flat in Birkenhead and Burplepricks were the managing agents. They never answer their phone claiming that they are closed for staff training, since well before Christmas, instructing me to report a fault via their web site. My landlord has cancelled his contract with them and instructed me to cancel my direct debit with them and rearrange with another agent BURPLEPRICKS ARE NOW SENDING ME EMAILS DEMANDING PAYMENT OF ARREARS. Of course, its not possible to reply to these emails nor do they answer their phone. No wonder they need such lengthy staff training sessions . Not worth the one star I am obliged to give them.