We let a flat in Aberdeen and made the bad mistake of choosing Purple Bricks. Their first tenant, who passed their 'comprehensive tenant referencing procedure', bailed out abruptly leaving unpaid rent and unpaid council tax bills. Five months later, only one potential tenant has been found and he disappeared in frustration when it took PB three weeks to organise an electrical inspection. No response to our claims against the last tenant's deposit, or for our landlord's float back. As everyone says......they do not respond, communicate or deliver. Worst company I've dealt with for many a year.