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Nikki
This review will no doubt be removed like all the other 1* reviews but I hope it saves someone the heartache of purple bricks! They suck you in with cheap fees and their "award winning" app and then leave you high and dry. As soon as my house went up for sale my agent stopped answering my calls, texts, emails. I had some amazing offers on the first day of viewings but didn't know what to do next, so with no experience, I started negotiating myself. I'm not really sure what I paid purple bricks to do tbh. After 3 days of viewings I had been dealing with all the buyers personally via phone rather than the app and it was a nightmare. I imagine I lost out on a good sale. Not only that, the solicitors that come with the purple bricks contract didn't respond for over a month after my sale and I nearly lost my buyer, I had called them every day and nobody answered until 6 weeks later when they told me I wasn't even on file, thankfully I got legal advice and was able to leave break contract and sort this privately. Never again. In addition, I had to retake the photos of the house myself for the ad as they were horrendous and not professionally taken at all! Agh, it has been a nightmare - I had to deal with the entire sale with the buyer myself which completely defeats the point in an estate agent.
2 years ago
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Purplebricks has a 1.3 average rating from 569 reviews

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