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Anonymous
Literally don’t bother. Unless you have great control over your blood pressure. We live in the east of England and were drawn in by the flashy advert, promise of a quick sale and low fees. The valuation was good, but after that, the service was SHOCKING. The agent assigned to us was in touch multiple times a day before our property went live, the second it went live, the agent vanished. Our house was on the market for a month and we heard NOTHING from them. I messaged through the portal, nothing. Asked for a call back via the online chat, nothing. Rang the agent, answer phone. We had two viewings in one month, and both of those came from us creating a listing on Facebook. If you are cool with taking an open ended amount of time to sell, getting utterly zero support, and getting no further when you complain, go with Purple Bricks. Oh also, if you choose to defer your agent fees to be paid at completion like any other normal estate agent, be aware Purple Bricks will force you to use their inflated priced conveyancers too. We took our house off the market with Purple Bricks and sold with a new agent two days later, only to now have to pay Purple bricks sales fees and our new agent. Oh how I wish we had never bothered in the first place.
2 years ago
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Purplebricks has a 1.3 average rating from 569 reviews

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