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Anonymous
Had a purple bricks representative come to value my property this Thursday morning. I informed him I was having a few other valuations and would be making my decision about which agent to instruct the following Monday. A few hours later he called me to let me know that he had contacted someone he knows to be looking for a property in the area, told him the location and details and had given him his valuation price and that the person wanted to view the place as soon as possible. I was absolutely stunned. I had been absolutely clear that I was not instructing an agent until the following week. I also felt his valuation was wrong and that he seemed less informed about our area then some of the other agents I had recently spoken to, so I would never have chosen him. Also, our house is the only detached house on our street - which means if he gave this person the details, even without the number, they know what house it is. And that just made me really uncomfortable. I asked him to call back whoever he had spoken to and inform them that the house is not for sale and that purple bricks would not be the selling agents. He was, predictably, rude and patronising when I explained why it had alarmed me so much that he had taken this bizarre liberty. I think he thought I was stupid. I’ve bought and sold 3 houses. I’ve never encountered such shockingly dubious and arrogant behaviour. Um, yeah, I would avoid.
2 years ago
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Purplebricks has a 1.3 average rating from 569 reviews

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