This company is an absolute joke…..AVOID AT ALL COSTS! It has taken me a few months to write this review after all the trauma they caused me. We lost my Dad very suddenly when he collapsed and died within less than 24 hours leaving my 76 year old Mum completely lost and lonely having being married for nearly 60 years and us both completely devastated. My Mum lived 100 miles away and she wanted to be near me and she had no friends and family where she was so we decided within a few months of my Dads passing to sell her Park Home and buy a little flat near me. This is is where the trauma started because of Purple Bricks. We made the biggest mistake choosing Purple Bricks but like a lot of people were initially impressed by their marketing and Tv ad…..I just wish I had done more googling of reviews before we chose them. The agent turned up and done the valuation and initially was very pleasant so we went ahead, paid our money upfront and then waited…it then became obvious he had never sold a Park Home as they are sold completely different to a normal house (even though he told us he sold loads!) and when finding buyers for us (which were not many) hardly any fell into the criteria needed to purchase the property so we went through a lot of stress with this……not what we needed when we were grieving. After many disappointments and 4 months of it being on the market (with very little communication from our agent in the process) a strong interested party came along who needed to sell their property before being able to buy Mums. So they were conned by the same agent who encouraged them to sell too through PB…..they then experienced the same problems as us….a buyer was found quickly within a few hours for their property who we were initially told was a cash buyer (which is what we needed too) so we all went ahead with the sale. However it then transpired their buyer was actually an investor who needed a buy to let mortgage through his company…the PB agent said this would be sorted quick….it took another 7 months of utter stress! We received hardly any communication for months so had no idea what was going on with the other two parties as we didn’t need to use a solicitors for the sale of the Park Home…..so when I tried to chase and ask for updates (and yes I was emotional due to the lack of information) as we were getting threatened by our sellers that we may lose mums flat….the agent accused me of making the sale more stressful because I kept calling him! He had ZERO empathy for me and Mum and our grieving (he even went off the radar for a while as he lost his dog and was devastated….yet he didn’t care about us having lost a husband and parent). He made me feel like a piece of dirt at the bottom of his shoe. After nearly 10 months of the worst stress I have ever experienced we eventually sold and Mum got her money and we were able to buy the flat. I just wish I had chosen a High Street Estate Agent as a lot of this stress hopefully would have been avoided…..I will NEVER recommend Purple Bricks ever….AVOID, AVOID,AVOID!