Reading the other reviews it seems there is a common theme with this company. They take your money and do nothing to sell your property, they compare their costs to a traditional estate agent but do 1% of the work a traditional agent does so therefore their fees are in fact very expensive for what you get. Their complaints procedure is also a joke and feels like they are blaming you as a client, because they are online does this not mean they should adhere to the same rules as traditional agents. Their fees have gone up and estate agent fees are down so for the sake of a few hundred pound which you don't have to pay a traditional agent unless they sell your house I would say there is no real reason to choose purple bricks. If I can save one person from wasting their money please please do not use, save your time and money.