I had a vacant possession flat to sell and appointed Purplebricks as agents. As part of their "deal" P/B demanded that I must use Premier Property Lawyers of Leicester as my conveyancer and assured me that they were capable and competent. Their demand that PPL be used is no doubt based on the fact that they pay agents almost twice the normal commission for introductions. After I had partly resolved a problem with P/B of them not providing sufficient and/or convenient times for viewings, after a lacklustre representation they finally obtained a genuine offer, having taken months rather than the days we all initially expected. Some eight months after instructing PPL to begin the conveyance I still own the flat and both P/B and PPL respond to my requests for urgency by directing me towards their useless and prevaricating complaints procedures. I doubt that either P/B or PPL could spell "unethical" let alone know the true meaning. Avoid both self interested and useless firms if you ever seek competent representation and timely completion of your sale and if there is any justice in the world P/B, currently teetering on the edge of liquidation, will shortly be followed by the equally useless Premier Property Lawyers of Leicester. BEWARE AND AVOID YOU HAVE BEEN WARNED!!!