The meeting with the agent sounded wonderful . Houses in my area are selling fast you have 24/7 CONTACT with your manager wont take long to sell . 189 days later and 5 viewings and 3 changes of viewing agent we finally contacted the council as they were doing an empty homes scheme and we are now in the process of selling. It was very hard to get any of the three viewing agents to respond to calls and texts. At one point we had an offer PB rang them up and was so rude the family they withdrew their offer and refused to do anything as long as purple bricks had their finger in the pie . so we had an offer recently which we accepted, PB didnt let anyone know we had accepted . I had to contact the seller and their solicitor then my solicitor i asked why PB hadnt done this they said they didnt now the offer was accepted . Then PB sent me an email informing me that someone had made an offer i said yes i know i told you . There were points along the way where we enquired about using a different estate agents after we reduced the price and we asked PB to inform all the people who had viewed the house the price had been changed , everything was too much of an effort. Initial contact was great then all down hill. I WOULDNT BOTHER USING THEM AGAIN!