If I could rate this company with no stars I would. Close to retiring I decided to sell my Airbnb which was a very smart completely renovated and always got a 5*review. I relied on the income whilst it was being sold. I chose to delay payment and signed accordingly. A cash buyer came along she was one of 3 offers. She wanted to move quickly so we advised our respective solicitors and off we went.PB would not let me use my own solicitor even though I complained to the Head Office after 3 weeks. They said I had no choice but to use their solicitor Premier Property Lawyers. I removed all the white goods and sold the rest of the furniture as the buyer had her own. 7 months later and after three aborted completion dates the buyer pulled out saying she had no confidence that the sale would ever go through. On each of the three occasions she was in a hotel with her daughter they had travelled 3 hundred miles and had a removal van with their belongings in it waiting to offload. I lost £17,000 in Airbnb income I also lost the £10,000 which the buyer was willing to pay to beat the other offers. If I had the money I would have taken PN to court but I didn’t. They chased me for payment by threatening me with debt collectors and threats of bailiffs if I didn’t pay. I suggest you stay well away from this shambolic company.