AVOID AT ALL COSTS! TOTAL WASTE OF MONEY. I listed my property with Purplebricks and paid £900 to do so. After 4 months I had to de-list and write off the £900 cost due to the following reasons. 1. There is virtually no method of trying to communicate with potential buyers. You have to send ‘Messages’ through their app, which no one has and the only notification they get of a message is an email which goes straight into their junk file. For viewings I had to make a 3+ hour plus journey each way, which I was happy to do hence me signing up, but the inability to contact people to confirm viewings and ask simple questions led to a huge amount of stress, inconvenience and wasted time. 2. When messages hadn’t even been delivered to buyers and I was unsure if viewings were taking place, I had to phone purple bricks to ask if they could get in contact with the buyers. I was always met with conflicting help with this, with some people phoning buyers for me and others (mainly my account manager) saying there was nothing they could do and it was my responsibility to get in contact with them. Which obviously I had been trying to do but Purple bricks gives you no functioning method of doing so!!! 3. When I had my valuation the picture was falsely given, all sunshine and roses. From the minute I went live and spoke with my account manager Mark Simms he told me what a terrible place the market was in and basically that there was little hope of selling. I have no idea what his job actually is other than being negative and unhelpful. 4. Their written advert was useless, it didn’t highlight any of the best selling features or key info, and I ended up writing it myself and sending to my account manager. 5. The photography photos were awful and didn’t include a photo of the flats own front door, a main selling feature. 6. The map location on the advert was also incorrect, also showing the wrong public transport. This was at the start of it being advertised and hence it could have generated the most interest. 7. For Sale sign was never put up. All aspects of the service were incredibly poor and a total waste of my money. I have now listed with an actual estate agent!