Firstly, when I was looking for property, I found the website helpful. It was easy to filter properties and book viewings and send messages to the seller regarding offer etc. When it came to contacting any Real Person in Bedfordshire, that was Jamie T in this case, It was extremely difficult to get hold of him. The agent did call me to convince me to buy the property and told me if I didn't increase my offer, he is going to buy the property for himself anyway !! I found it lowest level of pressure selling. I got through to the seller directly but whenever I needed to contact the agent, he never picked up and never returned the call which is very frustrating even when there were deadlines, he was not bothered about them. I might have called him 15-20 times in total within 3 months and he did not return a single call although he was the point of contact. I will not recommend using Purple Bricks as state agents because you need Human Beings when purchasing houses. The app is 10/10 but staff service is 1/10 I wonder why they getting so many good reviews to be honest