If like us you are hoping to save money on the sale of your property, don't waste your time with Purple Bricks. We signed up for their service and took the additional unlimited accompanied viewing service. Our property was listed for approximately 6 months before we were advised to take a marketing break. In that time we had 4 viewings, 2 of which the agent failed to attend. (The charge for the viewing service was refunded following our complaint) No further contact or advise about relisting the property was received from Purple Bricks and when I contacted them I was informed that our agent no longer worked for them. Yet we had not been contacted by anyone to introduce themselves as our new agent. It would appear that Purple Bricks sit back and wait for their fee to be due and do nothing to actively promote the sale of your property. I'm really disappointed with poor quality service we received and as a result have now gone with a more traditional estate agent which will mean more fees when we sell. So much for saving money :(