I tried to BUY a house through Purple Bricks and it was the most frustrating, unprofessional experience I have ever had! I went to an Open Day and asked a specific question. I was told that the estate agent would get back to me (I don't know how as he didn't take my details). I chased this question up for a week. I put in an offer and it wasn't put forward to the vendor as it was too low! There was no negotiation. I tried to contact the vendor directly but never received a response. Purple Bricks let me view the property again at the same time as the successful buyer was there! The property became available again but despite telephoning head office and the local estate agent I never had a viewing as apparently the vendor had taken it off the market even though it was on Rightmove. It was so stressful and I was a buyer with several hundreds of thousands pounds to spend! I would never try to buy and definitely not sell a property through Purple Bricks. I have read that so many people have had bad experiences trying to sell their properties but why be so unprofessional when someone is trying to buy one?