Absolutely dreadful. Sell with any agent other than Purplebricks; having had my experience with them is the best advice I can offer. Their TV ads are entirely misleading and I’m considering reporting them to advertising standards. Their local property ‘expert’ is a joke and conspicuous by their absence. Any issues you raise are met with total rejection I’ve had to pay their fixed fee £900 just to get rid of them. I’m now employing a professional agent and my advice is pay a bit extra and get someone who will do the job, not just enter your details into a system and let it do everything automatically. They take your money for nothing.