DO NOT GO WITH THEM. They are unnecessarily harassing my family who put their house up for sale recently, and didn't realise the small print of their unscrupulous business model. They do NO work at all on behalf of the client. Unfortunately my family chose to use PB based on online reviews which are probably plants/shills. Are all the 'positive' reviews online independently verified? Has Trading Standards investigated them? The purpose of this review is to forewarn all potential customers who are swayed by the incentive of 'no commission' taken. Think again and DO thorough research before committing. The only way we can bring this concern down is through education and refraining from business with them.