I am writing this review on behalf of my sons experience , which came to a head only 2 days ago.( 2/8/ 2019). After viewing the house last Saturday, a deceased estate ,on one of their open days,even though the property needed modernisation we liked what we saw.(27/7/2019). The property was advertised at £225,000 taking into consideration of the work that was required to update the property.The following day an offer was put forward of £5000 under the asking price. The next day Monday the 29/7/19 our offer was accepted. From that very moment my son's phone was bombarded by solicitors purporting to act on his behalf ,whom Purple Bricks recommended, to purchase the property. We decided to find a local solicitor with whom we could sit down face to face and have a working relationship with. This proved to be a bit tricky as most of the solicitors in the area no longer did conveyancing but we found one that promised to get back to us on the following Monday (5/8/2019) to get the ball rolling as it were. The purchase of the property was to be preliminary mortgage offer and cash savings. This was shown as proof to Purple Bricks and they were happy for us to continue with the process. The mortgage was to be finalised on the 6/8/2019 a full 8 days after the offer was accepted.On the 31/ 7/2019 my son updated PB of the situation as a courtesy. However just 2 days ago 2/8/2019 , PB telephoned my son to inform him if he did not tell them who his solicitors were by the end of play that day they had been INSTRUCTED by the vendor to pass the sale of the house to the next best offer. PB were then informed of the present situation and everything would be finalised in the next couple of days.This was to no avail and they pulled the sale from my son.I find this to be absolutely outrageous behaviour.As for instructions from the vendor I don't believe a single word of it.I suspect that despite what PB say about not taking part in gazumping ,this is exactly what has taken place. I urge people to do their homework on Purple Bricks and the logical conclusion would be not to deal with them no matter what they say.
5 years ago
Purplebricks has a
1.3
average rating
from
569
reviews
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