AVOID - use an agent that you can switch from free of charge if you're not happy. Purple Bricks are happy to take your money, but don't want to work for it. Over 200 days on the market with only 1 viewing (which conveniently happened right after complaining to them - a staff friend methinks). Only 2 phone calls in 6 weeks, & despite reducing the price by £10k they just want to keep reducing it more. They're supposed to change around photos on the listing to generate new viewings, but we're having to do it. Over 50% of the marketed properties in our area are STC - including a similar but smaller property 100m up the road priced at £10k less than ours. They also lie. We asked if they're chasing up people on their books to try to get some viewings, but the manager Kevin, told us they don't do that. However in our latest complaint, PB claim this has been done. They're a ridiculous time & space who have us over a barrel & know it. Now I've got to pay them £900 for doing nothing & then commission to the new agents that we're switching to. Was trying to save money but with robbers like this its impossible to.