Purple Bricks were instructed to sell my father's home. This was in February of 2019 and my father was alive. The first visit by the local agent went well, she came and inspected the property and later took the photos. The add ran and was fairly successful in attracting viewers. Then she left. Handed all her case files to her manager and walked. I had a call to inform me of this, then nothing. Nada, zilch. I had no support, contact or anything from pb. The new agent never even checked in. Then, I speak to the solicitors they ask you to use. Newbold. They told me that pb had demanded and pestered the firm for my details within days of father's passing on June 24th. Even though Newbold are not LEGALLY ALLOWED TO GIVE MY DETAILS pb made a complain about the solicitors. So, even though I didn't yet have a probate certificate and the contract was between my father and them, I was to be contacted within days of his death to be asked for money for a house that hadn't sold yet. I (me, not pb or its fantom agent) sold the house. Negotiating in IKEA and had no help from pb in any way. Yet I was to be contacted at the worst time on my life for payment???? NO I'm going to shout from every roof top, high place and on any public system I can to get the message out, PB CANNOT BE ALLOWED TO OPERATE LIKE THIS. I want my money back. I want an apology and I want to know why they couldn't honour their own contract (payment due at completion of sale or after 10 months). I want to know why they expected solicitors to break the law to fulfil thier warped agenda and complain when stopped. I want to know why I wasn't supposed to be able to grieve over my dad because it didn't suit them. I want to know why I was not supported. I want my money back. USE PB AT YOUR PERIL PEOPLE.
5 years ago
Purplebricks has a
1.3
average rating
from
569
reviews
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