So I am using their fully managed letting service.Which meant to be landlord should not spend any time etc. Awful service.They give key to the tenant without checking the tenant paid deposit and advance and top of that tenant did not even signed the contract. Based on what they gave my key to the tenant only God knows. Viewing agents and the managing team blaming each other doesn’t corresponding them self. I literally chased them to know exactly what happening no communication from them what’s happening. No idea tenant already moved in to the property as well purple bricks doesn’t have idea . Very frustrating I have no trust with them literally not even worth 1star.