As a buyer they are useless. When I told my selling team and conveyancer I had found a house with PB..they all said the same.. oh God no!!
Once offer accepted little contact happens. When I arranged a viewing to measure up they never showed had to arrange for next day. Communication is varied depending on their desire to respond.
But the worst is when your get your survey and want to discuss it or arrange for issues to be sorted or reduction. Lack lustre to assist in sorting it and aiding us as a buyer in the serious issues raised during survey. Left having to admit defeat and pay for the issues when we move in. Its stressful enough and they make it so much worse. We nearly pulled out over the issues and lack of assistance but our chain was sold and we needed to move.
They may be cheap from the sellers point of few..but your sale is not just about you. they care little for the people who will actually buy your house.. cheap and nasty is all I can say.. my high Street estate agent selling mine had to help me with all my issues and it wasn't their job.. takes so long for legal team to do anything.no professiolism..care or regard for anyone bar just getting their fee.
All I can say is.. if I ever move again..and my dream home is being sold by PB I wouldn't even bother.. I will walk away.
4 years ago
Purplebricks has a
1.3
average rating
from
569
reviews
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