Deceitful, arrogant, condescending. I was on the way to getting my dream home only to have a LV3 survey throw up lots of structural issues that required the purchase price to be significantly reduced. New roof. Active and historic woodworm. Timber rot. Extensive rising damp. Cracks to masonry. All of these issues were kindly omitted to me by PB, euphemistically described in their ad as "house requires modernisation." Well, it didn't half. Upon informing PB of survey results, I was told that they 'knew the house was a wreck...and needed 40k spending on it.' Well, none of this critical info was offered to me as a buyer, I had to find out for myself (and pay for it), tell PB who then seemed to know all about it. If I'd have known, I'd have never have put in an offer. I was condescendingly told that woodworm was 'not a big problem' and 'easily solved.' Yeah? Then why hadn't the vendor done it then? I have been told by numerous people, including my solicitor, about PBs poor reputation. They weren't wrong.