I've been using Rain Bird product personally, and professionally, for at least 30 years. Now that I'm retired I have time to put a little extra effort into my personal landscape. With all the COVID-19 BS I decided to order parts online from Rain Bird. First order of 5 part numbers came in two boxes two weeks after the order was placed. One of the 5 items is terminally backordered. The second order was 4 part numbers. Two boxes with 3 of the part numbers came quickly. I'm still waiting on the third box. From the second order one of the items was wrong (tees instead of ells). Rain Bird wants me to send the wrong item back, on my dime, then reorder the correct item and pay shipping again. Nope. I will try and source local. Rain Bird needs to get its act together.