This expensive product was not what I imagined it would be at all. It malfunctions frequently, so the brew oftentimes will stop midway. The plug is flimsy so it doesn’t lock/is too loose to power on. You use a good amount of ground coffee, so from a price point it’s not budget-friendly. Once the coffee is brewed, the pot does not stay hot or even warm. When you remove the pot, the rubber stopper sprays everywhere from whatever evaporation is present. All in all, I do not recommend this product and am disappointed with my purchase. I bought it over a year ago. I would also add that customer service has been terrible — I ordered a 6 pack of the wash back in February. I still have not received the wash as I’ve been told it’s backordered. I understand supply chain issues but I was not informed it would be backordered when purchasing and whenever I reach out about a refund, the cancellation does not get processed. I am fed up (as if that’s not obvious). Buyer beware!