Overall, I'm happy with the quality of the coffee produced. Having said so, there are two significant and frustrating design flaws. First, there is no on/off switch. The manual literally tells you to unplug the machine when not in use, because somehow the product team decided that this is how people like to use kitchen appliances. The second problem is that the button to start the machine – which activates at a light touch – is exactly where you want to place your thumb to help pull out the coffee basket / grounds. Because there isn't an on/off button, and there's apparently no way to stop the cycle once it starts, this means that you have to unplug the coffee maker just to get it to stop. I also haven't been able to use the carafe, since the coffee gets cold when it goes into the glass container. The carafe's rubberized bottom is nice, but it makes it impossible to have a hot plate under the carafe to keep things hot (or to microwave the coffee in the carafe). All of these have workarounds, but they're annoying own-goals on what's a moderately expensive coffee maker.