Interactive yes. Insightful, for sure not. We have different employees doing at different times the same course and instructors should be aware of previous complaints done in the past about the same course. The instructor did not do his homework preparing the environment for students and instead suggested all to enter their company credentials in an INSECURE environment (specifically created for the course). Instructor was rude, impolite and lacked patience. At one point suggested our company was "not good" for having a customer sitting the same course (in our defense juniors are invited to take this course before accessing our XDR). From our customer perspective, this course was a complete waste of time and after experiencing a smooth, helpful and efficient deployment the person was not comfortable with a stranger "bad-mouthing" and exposing their reputation for hiring allegedly a non-competent company. One of our colleagues that had some experience in XDR stated that the instructor had enough experience to read out and "translate the slides" but very deficient in any aspect not explicitly covered.