Do not use this company!!!, it is a fraud!!!. We rented a car through Booking.com we bought full coverage to travel in Mexico. When we arrived at Europcar to pick up the car. Violeta in Reforma 208. Mexico, DF told us that our car was not covered and asked us for a deposit of 10,000!!! If not, he would not give us the car. We showed her the confirmation and she told us that it didn't exist in her system. We spoke to RentalCover.com and they said we are not covered even though we gave them our confirmation number. Keddy, another company 3rd, also denied everything. long story short, they didn't give us the car and they didn't let us cancel, and they charged us, ruin and plans. Moraleja never rent a car with companies that use third-party contractors. You may be surprise, because our trip was totally ruined