I had a very Minor fender bender in Japan (broken/scraped mirror) for those of you who have driven in Japan you know how strict they can be. I did as required by law and filed a police report. Went to the police station and picked up a copy of my police report. When I contacted Rental cover.com they immediately gave me a claim number and told me to contact them when I got back into the states I filed all the paperwork as requested and within a day and a half I had claim approval in less than three days I have been Reimbursed electronically on my claim very impressed at the speediness and professionalism of this company I will be using them again thank you guys for a smooth and easy transaction.